Terms and Conditions

General Provisions

1. The services provided by the Studio are available only to adults (individuals aged 16 and above may participate with written consent from their parents or legal guardians).
2. Every participant is required to familiarize themselves with the provisions of these Terms and Conditions, thereby agreeing to all its stipulations. Purchasing a membership pass constitutes acceptance of these Terms and Conditions.
3. Only individuals who have paid the appropriate fee and possess a valid membership pass may participate in classes.
4. Individuals without a valid membership pass are not permitted to attend classes.
5. Participants declare that they are in good health and have no medical contraindications to engaging in training at the Studio.
6. Participants must not be under the influence of alcohol or other intoxicating substances.
7. Clients participate in classes at their own risk.

Membership and Payments

8. The current price list and class schedule are available on the RAMA Reformer Club website.
9. Membership passes are non-transferable. Studio staff may request pass holders to present valid identification. No individual is allowed to use another client’s membership pass.
10. Membership passes are valid for a specific duration from the date of purchase. Once the validity period expires, the pass is no longer usable unless repurchased.
11. Unused sessions from a membership pass are forfeited and will not be refunded.
12. All bookings must be made personally by clients through the Studio website.
13. The schedule of classes and membership pass options are determined by Studio ownership and may be subject to change.

Studio Rules

14. Participants are required to wear indoor shoes within the Studio. Outdoor shoes must be left in the changing room.
15. The use of mobile phones during training sessions is prohibited.
16. The Studio is not responsible for items left unattended.
17. Promotional Activities:
    • For promotional purposes, there may be occasions where instructors record parts of training sessions or take photos of participants during classes.
    • Purchasing a membership pass constitutes consent to the use of such images solely for promotional purposes, particularly on platforms such as Instagram, Facebook, and TikTok.
    • Photos and videos will not be used outside these platforms without the consent of the individuals involved.
18. Personal Data:
    • All necessary personal data is stored exclusively on the RAMA Reformer Club website and will not be shared with third parties.

Participation Guidelines

19. Clients can attend as many classes as permitted by their membership pass (e.g., 4-class pass).
20. One session corresponds to a single class.
21. If a client wishes to attend two or three consecutive classes on the same day, the system will deduct the corresponding number of sessions from their pass.
22. Reservations:
    • Reservations are required for all classes.
    • Clients who do not make a reservation in advance may not participate.
23. Punctuality:
    • Punctuality is mandatory. Clients who arrive late may be denied entry to the class at the discretion of the Studio staff, and the session will still be deducted from their pass.
24. Participants must wear comfortable sports attire. Training is conducted barefoot or in socks.
25. After each training session, participants are required to disinfect the equipment they have used.
26. Clients can cancel their session a minimum of 8 hours before the scheduled class. If this timeframe is not met, the session will be forfeited.
27. If a client fails to attend two or more scheduled sessions without prior cancellation, their membership may be suspended or canceled.

Prohibited Conduct

28. The following behaviors are strictly prohibited in the Studio:
    • Smoking or consuming alcohol or other intoxicating substances.
    • Disrespectful behavior toward Studio guests, clients, or staff.
    • Damaging Studio property or the belongings of others.
    • Using Studio equipment for purposes other than its intended use.
    • Leaving children unsupervised, as it may result in accidents.

Additional Provisions

29. In the event of any issues, clients are required to inform Studio staff or the owner promptly.
30. Any feedback or complaints should be directed to the reception desk or Studio ownership.
31. The Terms and Conditions are available on the RAMA Reformer Club website and at the Studio. Ignorance of these rules does not exempt clients from the obligation to comply with them.

Pricing Policy

32. Prices may be revised every three months, with changes announced in advance.
33. Memberships with limited sessions allow clients to book additional classes beyond their limit, but these will be charged at the regular single-class rate.

Supplementary Class Fees

32. If a member attends any additional classes beyond their membership or package allowance, a fee of 175 DKK per supplementary class will be charged. These charges will be calculated at the end of each month and billed accordingly. Payment must be made within 5 days of receiving the invoice. Failure to settle outstanding fees may result in temporary suspension of booking privileges until payment is received.

Termination

32. Termination Notice
    Either party (the Studio or the Client) may terminate this agreement by providing at least one month’s written notice to the other party. The notice must be delivered via email, registered mail, or another method of delivery that confirms receipt. The notice period will begin on the date the notice is received.
33. Effective Date
    The termination will take effect one month from the date of the notice. For example, if notice is given on the 5th of the month, the termination will be effective on the 5th of the following month.
34. Outstanding Payments
    If there are any outstanding payments due at the time of termination, the client agrees to settle these payments before the effective date of termination.
35. No Refunds
    Any unused portion of prepaid sessions or packages is non-refundable unless otherwise agreed upon in writing by the Studio. If the Client terminates before completing the sessions, the Client will not receive a refund for any remaining balance unless specified in the agreement.
36. Special Conditions
    If either party is in breach of this agreement, the other party reserves the right to terminate the agreement immediately without the need for the one-month notice period, and the party in breach will be liable for any damages or losses incurred.
37. If a member attends any additional classes beyond their membership or package allowance, a fee of 175 DKK per supplementary class will be charged. These charges will be calculated at the end of each month and billed accordingly. Payment must be made within 5 days of receiving the invoice. Failure to settle outstanding fees may result in temporary suspension of booking privileges until payment is received.